Shipping Policy
Shipping Policy
Thank you for shopping with Elara Toronto. We’re committed to processing and shipping your order as quickly and accurately as possible.
Processing Time
Orders are processed within 2–4 business days.
During peak periods (such as holidays or sales), processing may take slightly longer. We’ll keep you updated via email every step of the way.
Shipping Time
Once processed, your order will be shipped.
Estimated delivery time: 6–12 business days, depending on the destination and shipping carrier.
Free Shipping
We offer free shipping on all orders — no minimum spend required.
Tracking Your Order
Once your order has shipped, you’ll receive an email with a tracking link.
Please note: tracking may take 3–5 business days to update, depending on the logistics provider.
Important Notes
- We are not responsible for delays caused by customs, shipping carriers, or unforeseen circumstances.
- Please double-check your shipping address before completing your order — we cannot take responsibility for incorrect or incomplete addresses.
Questions?
Feel free to contact us at support@elara-toronto.com — we’re happy to help.